There is an error in my order?
You will receive an order confirmation by email. It is therefore important to verify your purchases when you receive it. Do not delay and email us on our contact us page to report the error and we can immediately rectify the situation.
What grind for my coffee maker?
Here are the grindings for the most popular brands of machines:
#2: Espresso Rancilio
#3: Espresso Saeco
#4: Espresso Breville
#5: Stovetop Espresso Maker
#5.5: Paper filter, Conical, Keurig
#6: Permanent filter
#7: Bodum and Percolator
Do you want a special grind not offered? Please indicate the desired grind in the box Notes when finalizing your order.
Can i pick up my coffee in store?
All our online coffees are available in store. We even have trained staff to answer your questions or guide you if you need advice.
I am looking for a bulk supplier for my company?
La Brûlerie offers unparalleled services for shopkeepers whether it is coffee in bulk (restaurant / office) or half-pound bags with a distinguished packaging (grocery store). Please visit our business services page for more detailed information.
What is the best way to store my coffee?
To keep the flavors of our freshly roasted coffee, we advise you to find an opaque, hermetic container and store it in a cool and dry place. The coffee beans can be beautiful to look at but avoid the clear containers that will let the light pass through and compromise the flavor of your coffee.
You have a question other than those listed above?Please send us your question via our contact us page and we'll get back to you as soon as possible!